Security Camera Service Call

Standard Diagnostic & Repair Service

Is your security system acting up? Our Camera Service Call is a comprehensive, on-site visit by a certified technician to diagnose, troubleshoot, and resolve issues with your existing surveillance setup. Whether you are dealing with video loss, connectivity issues, or physical damage, we’ll get your eyes back on your property.

What’s Included in the Service Call?

Comprehensive System Diagnosis: We test your cameras, recording unit (DVR/NVR), power supplies, and network connections to pinpoint the exact cause of the failure.
Minor Repairs & Adjustments: Up to 1 hour of on-site labor to fix common issues on the spot (e.g., loose connections, rewiring a corroded jack, or adjusting a camera angle).
Firmware & Software Updates: Ensuring your cameras and recording software are running on the latest, most secure versions.
Lens Cleaning & Focus Optimization: Removing dirt, spiderwebs, and debris, and recalibrating the lens for maximum daytime and nighttime clarity.
Expert Recommendations: If parts are broken beyond immediate repair, we provide a clear, upfront quote for replacements or system upgrades.